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SMART Command Centers

SMART Command Centers

We design and setup SMART, modular, ergonomic, and highly-functional command centers (usually called Control Rooms) for critical 24/7 processes, serving industries, public services, and security operations. A command center is the nerve hub of any 24/7 services and mission-critical environment. It’ s where information meets action, and where round-the-clock operations are monitored and managed by trained personnel and algorithms.

From design to setup, we take a structured user-focused and risk-based approach to applying industry-recognised guidance and governance, including ISO 11064. Our range of SMART command center service extends from ergonomic and architectural design, engineering, hardware and software specification, installation and system integration, and interior design and shop fitting, through to commissioning, maintenance and service.

Our Solutions

1. Physical Command Center

2. Cloud-based Command Center

Physical Command Center

A good starting point for designing a physical command center is to follow the guidelines of the ISO 11064 standard. It sets design principles for workspace ergonomics, including screen layout, workstation height, seat quality, equipment accessibility, and human-machine interfaces.

To provide a safe, comfortable, and functional environment for efficient operations, the command center must therefore be designed accordingly. Our proven process includes the following key stages:

  1. Needs Assessment
  2. Ergonomic Planning
  3. Technical Integration
  4. Process Re-engineering & Automation
  5. Simulation & Feedback
  6. Setup
  7. Commissioning & Training

Cloud-based Command Center

Security Operations Center-as-a-Service (SOCaaS) is being referred to as Cloud-based Command Center. SOCaaS (SOC-as-a-Service) is a risk model cloud computing platform wherein an enterprise establishment operates and maintains a fully-managed Security Operations Center to protect both Physical and Digital ASSET.

247CSO provides Cloud-based Command Center service called AI MARIA that ensures real-time remote monitoring, controlling and analysis of security activities. It Monitor to Alert, Respond, Investigate and Address Operational Risks relating to People, Process, System and Compliance.

Features
  • 24/7 End-to-End Monitoring
  • Incident Analysis and Response
  • Threat Intelligence
  • Non-Compliance Detection
  • Alarm Management
  • Automated Situation Reporting (SITREP)
  • Visitor Management System
  • Instant Messaging
  • Reporting